AI-assisted estimate review built for carrier teams, not generic automation demos
Santora helps carriers standardize mitigation packet review across adjusters, QA teams, and vendor oversight workflows while keeping final claim authority with the people handling the file.
Review full claim packets instead of isolating the estimate from the support.
Use carrier rulebooks and thresholds to shape the review standard.
Give desk adjusters a clearer file note and next-step recommendation.
Support vendor oversight and exception visibility across the queue.
Carrier-fit
Built around claim review workflows instead of generic document summarization
Repeatable
Helps similar files move through the queue with similar logic
Defensible
Outputs are intended to support notes, QA review, and vendor follow-up
Operational fit
Carrier teams that benefit from a repeatable review layer
The same workflow can support multiple stakeholders across the claim-review chain as long as the outputs stay practical and explainable.
Desk adjusters
Get a clearer action path for vendor questions, estimate revisions, requests for support, and file documentation.
QA and peer review
Apply repeatable review logic across the queue so similar files are handled with similar standards.
Vendor oversight
See recurring exception categories and support gaps across carriers, vendors, and review populations.
Claim leadership
Support consistency, file quality, and leakage control without turning final decisions into a black-box workflow.
What the workflow looks like inside a carrier environment
The point is not to add another disconnected tool. It is to make estimate review easier to route, inspect, and explain.
Carrier rulebooks and thresholds
Calibrate the review logic around the standards your team wants reviewers to apply on similar files.
Queue and archive workflows
Route uploaded packets through review, preserve the recommendation, and keep the supporting files in one workspace.
Human review still leads
Santora supports the review process. Your handlers, adjusters, and supervisors still control the final claim decision.
Pages carrier buyers usually review next
These links help connect the carrier workflow back to the core solution, sample outputs, and practical review guidance.
Core Solution
Mitigation Estimate Review Software
See how Santora helps carriers review mitigation, mold, and restoration claim packets before payment or escalation.
Use Case
Water Mitigation Estimate Review
Review drying plans, equipment counts, category and class support, and documentation sufficiency on water losses.
Proof
Sample Review Report
Preview the kind of flagged findings, file notes, and next-step guidance Santora can return to claim teams.
Field Guide
Claim Leakage Checklist for Desk Adjusters Reviewing Mitigation Files
A concise list of the exception categories desk adjusters can scan before approving or revising mitigation and restoration estimates.
Carrier questions before the pilot conversation
These are the issues teams typically clarify when they are sorting out whether the workflow fits their review operation.
Bring clarity to mitigation estimate review
Talk through your review workflow, vendor oversight needs, and how AI-assisted peer review can support faster human approval without turning claim decisions into a black box.