Practical resources for carrier teams reviewing mitigation files
This resource hub is built around the review topics that most often affect estimate quality, documentation confidence, and the next action inside the claim file.
Short guides on drying days, documentation support, and claim leakage checks.
Written for desk adjusters, QA reviewers, and carrier teams handling mitigation packets.
Built to support repeatable review logic rather than broad generic content.
Connected directly to the solution pages and sample output around Santora.
Good starting points
Start with the most useful review topics
These pieces are designed to support real claim-review work, whether the team is triaging new files or tightening consistency across the queue.
Guide
How To Review Drying Days on a Mitigation Estimate
A practical framework for checking billed drying time against loss conditions, moisture support, and daily monitoring detail.
Checklist
Mitigation Estimate Documentation Checklist for Claim Review
Use this checklist to see whether a mitigation estimate is supported by the photos, logs, readings, and scope detail a reviewer expects.
Field Guide
Claim Leakage Checklist for Desk Adjusters Reviewing Mitigation Files
A concise list of the exception categories desk adjusters can scan before approving or revising mitigation and restoration estimates.
Content that supports the buying conversation and the review workflow
The resource center should help both discovery and evaluation: better search coverage for Santora and more context for the teams deciding whether the workflow fits.
High-intent topics
Content aimed at review questions carrier teams already ask, not generic top-of-funnel insurance writing.
Repeatable frameworks
Checklists and review logic that help desk adjusters and peer reviewers inspect files more consistently.
Support-first guidance
The guides focus on what makes a file more defensible before approval, revision, or escalation.
Connect the guides back to the product
These workflow pages explain how Santora turns the review logic in the guides into a repeatable carrier process.
Core Solution
Mitigation Estimate Review Software
See how Santora helps carriers review mitigation, mold, and restoration claim packets before payment or escalation.
Use Case
Water Mitigation Estimate Review
Review drying plans, equipment counts, category and class support, and documentation sufficiency on water losses.
Use Case
Mold Remediation Estimate Review
Check containment, PPE, cleaning scope, demolition support, and documentation gaps on mold-related files.
Audience
For Insurance Carriers
Understand how Santora fits desk adjusters, QA teams, carrier rulebooks, and vendor oversight workflows.
Proof
Sample Review Report
Preview the kind of flagged findings, file notes, and next-step guidance Santora can return to claim teams.
Bring clarity to mitigation estimate review
Talk through your review workflow, vendor oversight needs, and how AI-assisted peer review can support faster human approval without turning claim decisions into a black box.