See the type of review output Santora gives claim teams
This sample page shows the shape of the recommendation: flagged issues, documentation gaps, file-note guidance, and the next action the adjuster can take.
Illustrative output based on the categories Santora is built to review.
Designed for carrier workflows where the packet and the support matter together.
Useful for desk adjusters, QA reviewers, and vendor oversight discussions.
Human approval stays in control of the final decision path.
Illustrative summary
$3,420
Flagged amount
7
Issues found
94%
Confidence
Example only. The exact output depends on the claim packet, carrier rules, and support available in the file.
Adjuster-ready review reports
Each review is organized around prioritized findings, support gaps, financial-impact flags, and the next action an adjuster can take.
Clear Adjuster Action Path
Approve supportable items, request support, revise scope, or route the file for follow-up
Practical Exception Categories
Equipment, drying duration, labor, documentation, measurements, and billing issues
Defensible File Notes
Structured rationale for vendors, supervisors, QA, and internal claim notes
Review Report
Claim #WM-2024-4892
$3,420
Flagged Amount
7
Issues Found
94%
Confidence
Top Flagged Items
Review Summary
Drying duration and equipment charges require support from moisture logs and monitoring detail. Request documentation before revision or approval.
What claim teams should expect back from the review
The report structure is built to help reviewers take action quickly and preserve the reasoning in the file.
Flagged financial impact
Give reviewers a quick read on which exception categories could change the file if the support does not hold up.
Prioritized findings
Surface the items that deserve the fastest attention instead of burying the main concerns in a generic summary.
Support and gap notes
Explain what documents or file details support the estimate and what still needs clarification before payment.
Recommended next action
Help the adjuster approve, request support, revise scope, or escalate with a note that is ready for the file.
Sample flagged items
Sample file note outcome
Drying duration and equipment charges require additional support from moisture logs and monitoring detail. Request updated documentation before approving the full billed duration. Supported items may proceed while the remaining scope is reviewed.
Where to go after the sample
These pages help connect the example output back to the carrier workflow and the practical review logic behind it.
Core Solution
Mitigation Estimate Review Software
See how Santora helps carriers review mitigation, mold, and restoration claim packets before payment or escalation.
Use Case
Water Mitigation Estimate Review
Review drying plans, equipment counts, category and class support, and documentation sufficiency on water losses.
Audience
For Insurance Carriers
Understand how Santora fits desk adjusters, QA teams, carrier rulebooks, and vendor oversight workflows.
Checklist
Mitigation Estimate Documentation Checklist for Claim Review
Use this checklist to see whether a mitigation estimate is supported by the photos, logs, readings, and scope detail a reviewer expects.
Bring clarity to mitigation estimate review
Talk through your review workflow, vendor oversight needs, and how AI-assisted peer review can support faster human approval without turning claim decisions into a black box.